30-Day Price Protection
We want you to feel confident about your purchase. That’s why we offer a 30-day price protection policy with these terms:
- If you purchase from our official website (fnatr.com) and the price drops on our website within 30 days, you can request a refund for the difference.
- If you purchase from our official store on Amazon, and within 30 days you find a lower price on our official stores on Amazon, eBay, Etsy, or any other authorized platform except our website, you can request a price adjustment.
- However, if you purchase from our official stores on Amazon, eBay, Etsy, or any other authorized platform except our website, you cannot request price protection based on a lower price found on our website.
To request a price adjustment:
- Email us at info@fnatr.com with your order number and proof of the lower price on the eligible official store.
- Requests must be made within 30 days of your original purchase date.
- The item must be identical (same model, color, and configuration).
- The lower price must be publicly available and in stock on the eligible official store.
Price protection does not apply to:
- Final sale or clearance items.
- Price differences caused by currency fluctuations or regional pricing.
If approved, we will refund the difference to your original payment method within 10 business days.
For questions, please contact us at info@fnatr.com.